дождался ё-моё 3 часа ждал в лайве специалиста. переписка:
Caden: Hi, welcome to GearBest's Live Chat. What can I do for you?
fazyl: hi, how are you? my open ticket is T15081302084.order WW1508040344001756. today i have message from support: "Unfortunately, we regret to inform you that the item(s) you ordered is out of stock. Do you want to change it?" and i have a question. how it can be? it was presale. when it will be in stock? and when you think can send it? i need exact date. this problem with champagne color or with both colors?
Caden: hi, fine, thank you. how are you?
fazyl: not bad)))
Caden: One moment please. I will check it for you. Thank you.
Caden: Both color are out of stock now
fazyl: when it will be?
Caden: Will in stock in 1-2 weeks
fazyl: gearbest didntt send phone to anyone?
Caden: No, need to wait for the restock
fazyl: "1-2 weeks" this is exact time or it can be longer
fazyl: ?
Caden: Exact time
Caden: We are contacting our supplier, they will try their best to produce it
fazyl: and how many days need to gearbest to send it?
Caden: When in stock we will arrange it as soon as possible
fazyl: ok, thanks. i will thing abaut it
Caden: Thank you for your understanding and patience.
Caden: You are welcome.
Caden: Goodbye, and have a nice day!
Добавлено 17.08.2015, 21:21:буду думать ждать или рефаунд :rolleyes:
Сообщение отредактировал енакентий11 - 17.08.15, 21:24