Итак, подал успешно заявку 16 днй назад - результат нулевой. Сегодня написал в service.eu@xiaomi.com гневное письмо, мол че за фигня :) Приложил скриншот страницы принятия заявки, номер Mi аккаунта и тд.
Вот что они ответили:
Thank you for your support and attention towards XiaoMi.
Thank you for the information provided to us kindly.
Kindly noted that we will be passing on this case to the technical support for the solution,
We will be getting back to you once the result coming back in then :)
Please allow us apologize for any inconvenience we might be bring to you in advance.
We appreciate your understanding and cooperation.
If you have any further question, please feel free to contact us.
May you experience a lifetime of love, happiness and joy!
Best regards,
Linsey
XiaoMi European Customer Service Center
Я так понял, что они говорят - "ждите, разбираемся"...